Support Policy

download Forums Yourself Theme Support Policy

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    villauriz
    Keymaster
    Post count: 19

    Hey, thanks for purchasing one of our Themes!. We endeavor to answer all support queries within a timely fashion, however, before you get started there are a few things to remember.

    Before asking questions

    Before asking questions within the support forums, please be sure that you have read the file documentation which came included in theme options. The documentation covers installation, usage, and often answers the vast majority of questions.

    Scope of Support

    We do not offer support for installation, customisation or administration of WordPress itself, nor do we provide support for any 3rd party plugins or rectification of issues occurring from using said 3rd party plugins. Support deals with installation of the theme, issues arising from using any of the packaged theme features and of course bug fixes. Please also note that we do not provide customisation services.

    Thanks again, hope you enjoy the themes.

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